Privacy Policy
Last updated: March 2026
Stratalab Klerksdorp ("we", "us", or "our") is committed to protecting the privacy of our clients and website visitors. This policy explains how we collect, use, and safeguard your personal information.
1. Information We Collect
We may collect the following information when you interact with us:
- Full name and contact details (email, phone number, physical address)
- Company or organisation name
- Project details and service requirements
- Website usage data (via Google Analytics)
2. How We Use Your Information
We use personal information to:
- Respond to enquiries and provide quotations
- Deliver testing services and communicate results
- Process product orders
- Improve our website and services
- Comply with legal and regulatory requirements
3. Information Sharing
We do not sell, rent, or share your personal information with third parties except where required by law or necessary to deliver our services (e.g., courier services for product delivery).
4. Data Security
We take reasonable measures to protect personal information from unauthorised access, loss, or misuse. However, no method of electronic transmission or storage is 100% secure.
5. Cookies & Analytics
Our website may use cookies and Google Analytics to understand visitor behaviour and improve our service. You can disable cookies through your browser settings.
6. Your Rights
In accordance with the Protection of Personal Information Act (POPIA), you have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your information
- Object to the processing of your information
- Withdraw consent at any time
7. Contact Us
If you have questions about this privacy policy or wish to exercise your rights, please contact us:
Stratalab Klerksdorp
4 Ivor Street, Wilkoppies, Klerksdorp
Email: info@stratalabklerksdorp.co.za
Phone: +27 72 287 4318